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Home Tags Guest experience

Tag: guest experience

Starbucks and Marriott Bonvoy Collaboration Unlocks Benefits For Loyalty Members

Marriott Bonvoy and Starbucks announced a new collaboration offering benefits to loyalty members. Marriott Bonvoy members and Starbucks Rewards U.S. members who link loyalty accounts...

Sonesta Travel Pass Debuts as Company’s Unified Loyalty Program

NEWTON, Massachusettes—Sonesta International Hotels Corporation announced the debut of its unified loyalty program, Sonesta Travel Pass, and combined website, ushering in a new era...
Anthony Melchiorri

Ask Anthony: Guest Experience Slippage Amid Staffing Difficulties

Due to staffing issues and difficulties finding the right talent, the level of guest experience is slipping from what we used to offer at...
Unity by Hard Rock

Unity by Hard Rock Launches as Company’s Loyalty Program

HOLLYWOOD, Florida—Hard Rock International announced the global launch of Unity by Hard Rock, a loyalty program that rewards members across Hard Rock's portfolio of...
resortpass

Hilton Partners With ResortPass for Day Pass Packages

MCLEAN, Virginia—Hilton announced a partnership with ResortPass, bringing day pass packages to participating Hilton properties across the Americas. Catering to the expanding segment of...
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