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Thanksgiving to-go at Prince Waikiki

Turkey Trot and Feasts To-Go: Six Ways Hotels Are Safely Celebrating Thanksgiving in 2020

A Gobble Wobble 5K, a private Thanksgiving feast by the ocean, and wreath-making classes—these are just a few ways hotels are helping guests and...
At the Hotel Xcaret Mexico, the guestroom solution is guest-friendly and easy to use while it monitors devices including lighting, temperature, and shade controls, providing data on room use and trends.

Using Lighting to Enhance the Guest Experience

This has been a tough year. Moving forward, hotel leaders will need solutions that respond to challenges of the COVID-19 pandemic while still differentiating...
Housekeeping

‘Deliver on Your Promise’: Insights From AAA Inspectors’ ‘Advocacy Visits’ During COVID-19

Throughout its 80-year history, AAA’s Diamond Program has seen a good deal of industry-altering developments that impact the ways in which people travel and...
Hotel lobby front desk

Meeting Expectations: Guest Experience and Lobby Design

Lack-luster lobbies with out-of-date designs can change guests’ perceptions on an entire property. Design trends are evolving as the new decade begins, and Jessica...
Hyatt outdoor yoga

Hyatt Outlines a Path Forward That’s Focused on Wellbeing

CHICAGO — Hyatt Hotels Corporation today announced its path forward to welcome back guests to Hyatt hotels. With a focus on safety and wellbeing,...