Tag: guest experience
How a Next-Gen PMS Can Help Accelerate Recovery in 2021
2020 has completely disrupted the global hotel industry. From rapid cancellations to the adoption of new safety protocols, hotels have pivoted their operations to...
TV Viewership Increases 49.3 Percent in Occupied Hotel Rooms During Pandemic
PLANO, Texas — U.S. technology provider Enseo recently released a whitepaper analyzing guest television viewership during the COVID-19 pandemic, revealing a 49.3 percent increase...
Hospitality in 2021: Navigating the Pivot Point
As 2020 draws to an end, hospitality stands at a critical pivot point. The entire industry continues to navigate the many challenges and setbacks...
Turkey Trot and Feasts To-Go: Six Ways Hotels Are Safely Celebrating Thanksgiving in 2020
A Gobble Wobble 5K, a private Thanksgiving feast by the ocean, and wreath-making classes—these are just a few ways hotels are helping guests and...
Using Lighting to Enhance the Guest Experience
This has been a tough year. Moving forward, hotel leaders will need solutions that respond to challenges of the COVID-19 pandemic while still differentiating...