Tag: guest experience
Hyatt: Pet-Friendly Hotels Remain Important to Guests
CHICAGO—According to the 2021-2022 APPA National Pet Owners Survey, there are more pet owners than ever before and 25 million dog owners seeking out...
Choice Hotels Launches Business Traveler Booking Program: Choice Direct Pay
ROCKVILLE, Maryland—Choice Hotels International, Inc. launched a new process for business travelers to book rooms at over 5,000 domestic properties through its new Choice...
Three Ways Hoteliers Can Capitalize on Pre-Arrival Revenue Opportunities
As the hotel industry continues to grapple with labor shortage challenges, teams are forced to do more with fewer resources. Many hotel teams are...
Virdee Releases Web-based Contactless Check-in Software Extension
AUSTIN, Texas—Virdee has released a web-based extension of its contactless check-in software. Users can access and input pre-arrival check-in information into the system via...
J.D. Power: Overall Hotel Guest Satisfaction Declines
Hotel occupancy rates are on track to approach pre-pandemic levels this year as travelers get back on the road and in the air to...