Tag: guest experience
Marriott Pilots Contactless Kiosks
BETHESDA, Md. — Marriott International, Inc. today announced the debut of a pilot program for contactless arrival kiosks at several select-service hotels, as well...
Kimpton Partners With Literary Hub to Launch Book Club and Lending Program
SAN FRANCISCO — Kimpton Hotels & Restaurants recently launched a partnership with literary platform Literary Hub offering a curated book club for travelers. The...
How a Next-Gen PMS Can Help Accelerate Recovery in 2021
2020 has completely disrupted the global hotel industry. From rapid cancellations to the adoption of new safety protocols, hotels have pivoted their operations to...
TV Viewership Increases 49.3 Percent in Occupied Hotel Rooms During Pandemic
PLANO, Texas — U.S. technology provider Enseo recently released a whitepaper analyzing guest television viewership during the COVID-19 pandemic, revealing a 49.3 percent increase...
Hospitality in 2021: Navigating the Pivot Point
As 2020 draws to an end, hospitality stands at a critical pivot point. The entire industry continues to navigate the many challenges and setbacks...
