Tag: guest experience
Secure Entry: Advances in Access Control Technology Enhance Hotel Security and Guest Experience
Hotel technology that puts more control into guests’ hands is on the rise as travelers seek out greater convenience and hoteliers invest in ways...
YOTEL and Urban Jungle Announce a Global Partnership
Global hotel group YOTEL and beauty brand Urban Jungle have announced a world exclusive partnership. YOTELs will become the first hotels in the world...
citizenM Launches Loyalty Program: mycitizenM+
citizenM launched a loyalty program called mycitizenM+. mycitizenM+ doesn't have points to collect, levels to achieve, or welcome gifts. Members sign up for a...
Communication Tools: Building Guest Loyalty Through Text Messages
A top priority for hotels is keeping guests happy and building guest loyalty to create repeat and return guests. When focusing on existing clients...
IHG Hotels & Resorts Rebrands Loyalty Program to IHG One Rewards
The travel industry is roaring back to life. From summer vacations to family reunions, people are making up for lost time and memories. IHG...