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hotel lighting

Saving Energy Without Sacrificing Guest Comfort

Guestrooms in economy, mid-range, and luxury hotels must achieve, at minimum, a pleasant guest experience and compliance with the applicable energy codes. Code compliance...

J.D. Power: North American Hotel Guests Want Pre-Pandemic Amenities Back

Frontline hotel staff did not have an easy job during the past year. Tasked with enforcing mask mandates, reminding guests which services were temporarily...
contactless text communications

Aqua-Aston Hospitality Implements Contactless Guest Communications Platform

HONOLULU—Aqua-Aston Hospitality has introduced a text messaging platform at its managed hotels and resorts. The technology streamlines and scales real-time guest communication, allowing guests...
feedback loop

Feedback Loop: How the Hospitality Industry Can Improve Customer Experience Post COVID-19

The hospitality industry may be the industry most heavily affected by COVID-19. People have not traveled; they have hunkered down at home while holiday...
rapid COVID test

Four Things Hoteliers Should Know About Rapid COVID Testing

Many situations today, including international travel and event attendance, require a negative COVID test or proof of vaccination. Given that the usefulness of COVID...
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