Tag: advice
Four Sustainable Practices for Hotel Fitness Centers
Travel and tourism is one of the world’s fastest-growing industries, with hotel bookings hitting nearly $1.6 trillion in 2017. However, with that growth comes...
Adjusting to the Role of GM
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I’m a new GM and completely overwhelmed by my responsibilities. How can I get a handle...
Transitioning Staff To a New Revenue Management System
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What are your tips for training staff on a new revenue management system?
I have decided to move...
Three Pearls of Advice for Rising in Hospitality
Now general manager of the Logan Hotel in Philadelphia, JoAnn Wrenn has been the beneficiary of plenty of good advice during her more than...
How To Handle an Angry Guest
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What’s the best way to handle an angry and aggressive guest?
In hospitality, the road to success...