Tag: advice
How To Handle an Angry Guest
Have a question for our experts? Submit it here.
What’s the best way to handle an angry and aggressive guest?
In hospitality, the road to success...
Four Factors for Combating Unconscious Bias
Unconscious bias is a series of quick thoughts—often stemming from a collection of learned stereotypes influenced by a person’s background, cultural differences, and their...
Execs Give Their Advice To Women Starting Out in Hospitality
LODGING spoke with three hospitality leaders and asked what their advice is to women who are just starting out in the hotel business.
“Confidence is...
10 Tips To Prevent Bed Bug Problems at Hotels
Summer is traditionally the time of year when bed bugs peak in activity. The causes are not well studied and could be related to...
Boosting a Hotel’s Advantage In Group Business Negotiations
A hotel’s group business revenue relies on its sales manager’s negotiation skills. Therefore, it’s critical to ensure that they have the right tools and...