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Ask Anthony Melchiorri

Ask Anthony: Encouraging Employees to Stay Long Term

I manage a high-end, established luxury hotel that has been recently renovated. The product itself is wonderful, but we are having issues of high...
3 key practices

Three Key Practices for a Strong Loyalty Program

Today’s traveler has an abundance of lodging choices. With customer loyalty playing an integral role in a hotel’s operations, getting it right can mean...
IOT

5 Expert Tips for Hoteliers Implementing IoT Systems

The Internet of Things (IoT)—consisting of web-enabled physical objects that collect data and control processes—has seen diverse applications in the hotel industry. IoT devices...
Ask Anthony Melchiorri

Ask Anthony: What Is Your Opinion of the State of the Hospitality Industry Going...

The hospitality industry has never seen more change, challenges, and opportunities since the invention of the national highway system. If you are not flexible...
Ask Anthony Melchiorri

Ask Anthony: Finding Motivation and Regaining Work Passion

Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s...
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