DALLAS, Texas—Omni Hotels & Resorts announced the appointment of Vince Parrotta as its new chief operating officer. With over 40 years of operations experience, Parrotta brings knowledge from his previous role as president, hotel operations—Americas at Four Seasons Hotels and Resorts. This move comes as Omni enters its first brand refresh in over a decade.
In this newly created position at Omni, Parrotta will oversee hotel operations as well as related brand and guest experience roles.
“The timing is right for us to add a COO to our leadership team as we double down on our commitment to elevating our brand and elevating the guest experience,” said Omni President Kurt Alexander. “Vince’s tenure leading operations for Four Seasons with a keen focus on quality ensures he will immediately be a key resource for our brand.”
During his 24-year tenure at Four Seasons, Parrotta held leadership positions across the United States including Scottsdale, Jackson Hole, Aviara, Las Vegas, and Chicago. His appointment comes as Omni has committed $1.5 billion in portfolio enhancements over the next five years and as it grows its focus on training and service.