Marriott Names New North American and International Leadership

BETHESDA, Md. — Marriott International announced that Liam Brown will take on the role of group president, North America, and Craig S. Smith will take on the role of group president, International, following the retirement of Marriott’s long-time senior executive Dave Grissen.

Dave Grissen has decided to step down from his position as group president of the Americas towards the end of 2020 and retire from Marriott in the first quarter of 2021 after 36 years with the company. Grissen, who has been leading the company’s Americas business for the past 11 years, oversees all of the Americas’ lodging business comprising more than 5,640 properties and a workforce of 160,000 people.

“It’s hard for me to picture a Marriott without Dave Grissen, someone who has been such an integral part of this company for so long,” said Arne Sorenson, president and CEO, Marriott International. “Dave is the consummate strategist with the mind of an operator. He is as equally skilled at driving successful implementation as he is at looking over the horizon to identify that next, new idea. Perhaps his most important legacy is the work he has done to champion leadership training and the impact that had developing new leaders and driving performance at our hotels across the region. We will certainly miss Dave, but I know that the next phase of his life will be as dynamic and meaningful as his extraordinary tenure here at Marriott.”

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Grissen leads all aspects of the company’s biggest region, the Americas, which generates over two-thirds of the company’s fee revenues. Under Grissen’s leadership, Marriott’s Americas organization has grown from 2,928 hotels to 5,640 properties today, with another 1,800 hotels in the pipeline. Grissen also has global responsibility for the luxury brand EDITION. Grissen started with the company as a division controller and has held a number of positions during his tenure with Marriott including: SVP of finance and business development; SVP of the Mid-Atlantic Region; EVP of the Eastern Region; president of the Americas; and, group president with responsibility for the Americas division and company-wide areas such as global operations.

“Dave and I started talking about his potential retirement last year, and we knew we would need time to prepare for transition,” said Sorenson. “Dave will be fully engaged with us until he steps out of his current role, which allows us to begin the work necessary to be able to fill the void he will leave.”

New North American and International Leadership

Marriott also announced plans for the company’s lodging operations to be consolidated under two long-time Marriott leaders after Grissen steps down from his current role. Under this plan, Liam Brown will take on the role of group president, North America, and Craig S. Smith will take on the role of International group president.

In his new role as group president, International, Smith will oversee all non-North American operations for Marriott including the Asia Pacific, Europe, Middle East and Africa, and Caribbean and Latin America (CALA) regions. Smith, a 32-year Marriott veteran, is currently group president, Asia Pacific. Prior to his current role, Smith spent two and a half years leading the company’s CALA region. Smith’s experience spans work on property (he started in housekeeping) in operations and in staff roles with an international focus—27 of his 32 years with Marriott have been spent in international markets.

Brown is currently group president, Europe, Middle East, and Africa (EMEA). A 30-year Marriott veteran, Vrown has spent the majority of his career working in the United States. Prior to taking over leadership of the EMEA region, Brown was president, Europe, and prior to that, president of select brands and owner and franchise services, North America, and he remains well connected to the company’s North American owners. The company’s Canadian operations will remain part of the North American portfolio under Brown.

“The changes we are making will help define a new era for our organization—one that will accelerate our global aspirations,” said Sorenson. “We are lucky to have such a deep executive bench to draw from—both Craig and Liam are superbly talented and will bring tremendous experience to these roles.”

In addition, the company is announcing that in consultation with its board of directors, J.W. Marriott, Jr. plans to transition to the role of Chairman Emeritus in 2022. In anticipation of that event, the company expects that David Marriott, currently president of U.S. Full Service, Managed by Marriott, will join the company’s Board of Directors in 2021. David Marriott, who leads the team responsible for more than 320 full-service managed hotels in the United States, started in the company as a teenager washing dishes and has built his career in regional operations and sales. Should David Marriott join the Board, the company expects he will step down as an executive of the company at that time, in anticipation of assuming the position of chairman of the Board.

“David is well-suited to join our Board and I know he will bring not only his operations and sales experience but also his deep understanding of Marriott’s culture to Board-level conversation and decision-making,” said Sorenson.


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