CHICAGO—Cloud5 Communications announced the launch of its new Managed Services division. Designed to support the IT needs and challenges of the hospitality industry, as well as adjacent markets including MDU, senior living, and student housing. This division will help properties manage technology infrastructure, IT operations, projects, and security initiatives.
As a managed services provider, Cloud5 will continue to build upon its commitment to delivering solutions and support to hotel brands, management companies, ownership groups, and independent/boutique properties.
“A managed services division is a natural extension of our service-driven, technology-focused business, and will enable us to provide the industry with a more consultative approach to the provisioning of services,” said Mark Holzberg, president, and CEO of Cloud5 Communications.
Cloud5’s Managed Services division will offer a suite of services tailored to meet the needs of the hospitality sector, including:
- Managed Service Desk Support
- Managed Infrastructure Services and Support
- Managed Network Support
- Managed Cybersecurity Services
- Managed Data Backup and Recovery
- Professional Services
To lead this venture, Cloud5 has welcomed Heide Werthamer as the vice president of Managed Services operations and Marina Willis as vice president of strategic accounts.
“We’re thrilled to welcome Heide and Marina to the Cloud5 family,” said Holzberg. “Developing a comprehensive managed services operation is something we’ve been working toward for a long time, and with this team in place, I look forward to delivering even greater value and strategic direction for our clients.”
