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Klaus Kohlmayr IDeaS

IDeaS Uses AI to Take Revenue Management to the Next Level

The utilization of artificial intelligence (AI) is increasingly at the forefront of innovation in the hospitality industry. The subject was especially prevalent at HITEC...

RoomRaccoon Announces Integration With HiJiffy

BREDA—RoomRaccoon announced a new integration with HiJiffy, an AI-powered guest communication platform. The partnership empowers independent properties to automate guest interactions, drive more direct...

Journey Launches AI-Powered Loyalty Platform

NEW YORK, NY—Journey, a new loyalty platform designed specifically for independent hospitality operators, officially launched. The platform is tailored for boutique hotels, luxury resorts,...
FD-Handbook

6 Best Practices for Efficient and Secure WiFi Service

Fast, reliable, and secure WiFi connectivity is essential to guest satisfaction at hotels of all types and chain scales, and there are many aspects...
OM Lede

Mission Control: Evolving Property Management Systems Take Hotel Operations to New Heights

Guests expect personalized, efficient service, frontline hotel teams expect to have the bandwidth to deliver that service and succeed in their jobs, and managers...
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