Duetto Develops Personalized Loyalty Pricing

SAN FRANCISCO—Most major hotel brands have invested heavily in their loyalty programs to grow their revenues and fight off online travel agencies, but if...

Aloft Hotels Unveils Voice-Activated Hotel Rooms

STAMFORD, Conn.—Imagine asking a hotel room to turn up the air conditioning when it gets too hot or to turn on the lights before...

The Key to Minimizing POS Breaches

More commonly, hotels are reporting that point-of-sale (POS) systems are being compromised by malware. In July, Omni Hotels & Resorts issued a statement that...

RLHC Partners with MyCheck Payment Platform

DENVER—RLHC has announced that it is working with MyCheck, the leading mobile payment platform provider, to enable digital wallet and mobile payment functionality for...

Strategizing for Winning in Uncertain Times Starts Now

Uncertainty and volatility are threatening hotel occupancy and profitability in markets all over the world right now. But, forward-thinking hotels can formulate strategies that...

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Multitasking

Marriott Hotels Survey Suggests That Creativity and Productivity Are Hindered by Multitasking

According to a global survey conducted by Marriott Hotels, American business travelers are more prone to multitasking than their global peers. Nearly 80 percent...
(From the left) Neal Patel, Biran Patel, Jagruti Panwala, Rachel Humphrey, and Vinay Patel

AAHOA Officers Share Thoughts on Their Industry and Their Organization

AAHOA officers, led by chairwoman Jagruti Panwala and joined by former interim president and CEO Rachel Humphrey, who has returned to her previous position...
Branding

Creating a Branding Strategy in Four Steps

The consequences of failing to incorporate a property branding strategy range from off-target market positioning to uncoordinated operational efforts and significant revenue loss. Below...

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