Knowland Releases 2020 Meeting Planner Survey Data
ARLINGTON, Va. — Knowland, provider of meeting and events analytics, and ConferenceDirect, a full service in-person, virtual, and hybrid meeting solution company, recently released...
Southern Management Unveils Program to Safely Hold Events
VIENNA, Va. — Southern Management Companies and its Hotel Division recently announced the launch of EVENT Strong, a comprehensive health and safety program that...
On-Property De-escalation: Guidelines for Dealing With Agitated Guests
The vast majority of risks to hotel security are posed by unruly guests or patrons of the hotel bar who have had one too...
Much More Than Changing Sheets: Hanne Dittler Helped Hotel Housekeeping Evolve
For much of the hotel industry’s history, the story of women employed in hotels was one of low pay, second-class status, and no real...
Less Is More: New Guestroom Protocols for a New Norm
Travelers have always placed guestroom cleanliness at the forefront of their lodging priorities. For this very reason, most hotel brands have developed detailed guestroom...