Four people wearing face masks meet in-person while social distancing

Knowland Releases 2020 Meeting Planner Survey Data

ARLINGTON, Va. — Knowland, provider of meeting and events analytics, and ConferenceDirect, a full service in-person, virtual, and hybrid meeting solution company, recently released...
Earlier this year, The Hotel at the University of Maryland and its managing company, Southern Management Corporation, launched digital solutions to provide clients with tools to virtually experience and interact with its properties and event spaces. Earlier this year, The Hotel at the University of Maryland and its managing company, Southern Management Corporation, launched digital solutions to provide clients with tools to virtually experience and interact with its properties and event spaces. 

Southern Management Unveils Program to Safely Hold Events

VIENNA, Va. — Southern Management Companies and its Hotel Division recently announced the launch of EVENT Strong, a comprehensive health and safety program that...
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On-Property De-escalation: Guidelines for Dealing With Agitated Guests


The vast majority of risks to hotel security are posed by unruly guests or patrons of the hotel bar who have had one too...
Hanne Dittler

Much More Than Changing Sheets: Hanne Dittler Helped Hotel Housekeeping Evolve

For much of the hotel industry’s history, the story of women employed in hotels was one of low pay, second-class status, and no real...
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Less Is More: New Guestroom Protocols for a New Norm

Travelers have always placed guestroom cleanliness at the forefront of their lodging priorities. For this very reason, most hotel brands have developed detailed guestroom...
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Working Overtime to Support Hoteliers: AHLA Advocacy Helps Control Labor Costs and Create Consumer...

Over the past few years, hoteliers have faced an increasingly complex regulatory environment. In November, the industry won a significant victory when a federal...
Woodland Flats

JLL Secures Financing for Woodland Flats Conversion Project

SEATTLE, Washington— JLL Capital Markets announced it has secured a $15.9 million financing for Woodland Flats, a 120-unit hotel-to-multifamily conversion project in Gresham, Oregon. JLL worked on...

IHG Hotels & Resorts Brings Garner Brand to the United Kingdom

LONDON, United Kingdom—IHG Hotels & Resorts introduced its midscale conversion brand, Garner hotels, to the United Kingdom. Garner Hotel Preston Samlesbury marks a milestone...
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