Historic Buildings Get Second Chance as Hotels
A schoolhouse in Pennsylvania, a general store in South Carolina, and a former mental asylum in New York: Three buildings that have seemingly nothing...
Culling the Creepy Crawlies
When it comes to running a hotel, ensuring guest comfort is paramount to the entire experience. There are any number of issues that could...
Showing Housekeeping Staff Appreciation
Housekeepers are an integral part of the hotel industry, and employee appreciation is a professional form of endearment that not only boosts the morale...
Revisiting the Guest Journey to Combat Softening RevPAR
Here’s a piece of advice for hotel operators struggling with a slowdown in revenue growth: Rethink your definition of your guests’ journeys.
By that we...
Making Sure Your Hotel Chain Stays at the Top
OK, hotel owners: Now that you are operating your chain, it’s time to talk about staying ahead of the competition. It is critical to...