W Hotels Unveils Collection for Shanghai Fashion Week

NEW YORK, N.Y.–Just in time for Shanghai Fashion Week, W Hotels Worldwide unveiled XU ZHI for W Hotels, an exclusive capsule collection by XU...

Hilton Chicago Finalizes $150 Million Renovation

CHICAGO—The historic 1,544-room Hilton Chicago, located on Michigan Avenue across from Grant Park, has completed a $7 million renovation enhancing the third-floor meeting spaces...

Ask Anthony: Better Serving Guests with Mobility Needs

Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s...

The Importance of Incident Reports in Hospitality

The things that can and do go wrong in a hotel can be the stuff of lawsuits and worse, so it behooves hotel management...

To PIP or Flip? The Costs, Benefits of Property Improvement Plans

Hoteliers whose portfolios are mostly composed of branded hotels are familiar with the ins and outs of property improvement plans (PIPs). These PIPs are...
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Hotel Eastlund, BW Premier Collection

BWH Hotels’ Soft Brands Empower Independent Hotels with Global Strength 

As travelers increasingly seek authentic, locally inspired experiences, BWH Hotels is meeting the moment with a diverse portfolio of soft brands that blend individuality...
Waldorf Astoria New York

Waldorf Astoria New York to Reopen After Renovation

NEW YORK CITY—Waldorf Astoria New York offered the first looks at a restoration of the hotel’s architecture with new designs. The property, which closed...

J.D. Power: 2025 NAGSI Study Shows Hotel Guests Want Smart TVs, Good Hotel Mobile...

TROY, Michigan—Hotel guests in every segment feel they are getting better value for their travel dollar, and according to the J.D. Power 2025 North...
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