How Facebook is Adapting to be More Competitive for Hotels
Sharing content on a hotel’s Facebook page without paying to promote doesn't typically generate much of a return—if any—for hoteliers. That's thanks to the...
Kindred Resorts & Hotels Forecasts Meeting Trends for 2018
Kindred Resorts & Hotels, a collection of independent hotels and resorts focused on the group and meetings market in North America, conducted a survey...
Seven Ways To Make Meetings and Events More Sustainable
Meetings and events are big business in the U.S. They are valued at about $1 trillion and invariably listed as one of the ten...
Four Ways to Use Big Data in Hospitality
A hospitality business has countless ways to collect snapshots of consumer data—past travel bookings, seasonal sale trends, and more. But without looking at all...
Building Rapport with Meeting Planners in the Digital World
When almost every client interaction has gone digital, it's critical to add personal rapport to every faceless communication—whether email, video chat, or texting. It’s...