Communication Is Key When Revamping Housekeeping Procedures
From bed wars to bathroom wars, the hotel industry has fought hard to maintain consumer appeal in the face of change. Over the course...
The Importance of Well-Designed Housekeeping Apparel
From soft linens and towels to 24-hour room service, hotels go above and beyond to ensure every guest feels comfortable. But is that same...
Public Area Housekeeping Basics: Timing, Signage, and Vigilance Are Key
The public areas of a hotel receive considerable traffic and require housekeeping attention to keep them looking clean and orderly. Here are a few...
Bringing Linen Processing In-House
How important is the finished quality of a hotel’s linens? Well, consider if a guest had a great day on the property and upon...
Managing Laundry Chemical Use
Hotel laundry operations can vary immensely depending on a property’s needs. One area where most agree, however, is that hotel linens and towels must...
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DiamondRock Hospitality Completes Sale of Westin Washington, D.C. City Center
BETHESDA, Maryland—DiamondRock Hospitality Company announced that on Feb. 19, 2025, it completed the sale of the 410-room Westin Washington, D.C. City Center for a...
AHLA: Nearly Two-Thirds of Hotels Report Staffing Shortages
WASHINGTON—Hotels’ efforts including higher pay and a broadening range of benefits have improved staffing levels over the past year, but nearly two-thirds (65 percent)...
CBRE Forecast Shows RevPAR to Increase in 2025
DALLAS, Texas—CBRE forecasted that revenue per available room (RevPAR) will continue to grow in 2025, as urban locations continue to outperform due to improved...
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