How Do You Know When Your Housekeepers Are in Duress?
For many lodging properties, the housekeeping department employs more associates than any other, often numbering in the dozens or even hundreds. And most of...
Room Attendant Oversights That Really Irritate Guests
As the poet Emily Dickinson reminded us, “If you take care of the small things, the big things take care of themselves.” Indeed, often...
Quick-Check Safety and Security Items in Guestrooms
When it comes to servicing guestrooms, housekeepers must observe and report any deficiencies that may compromise guest safety and security. Following are several “quick...
Staying Vigilant: Housekeeping’s Role in Creating a Bed Bug-Free Haven
In the hospitality industry, maintaining a clean and comfortable environment for guests is extremely important. However, one persistent challenge that can mar the reputation...
Housekeeping’s Role in Combatting Human Trafficking
Human trafficking generates about $150 billion a year globally in illegal profits and poses a complicated challenge for both hotel chains and independent properties....
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AHLA and Cvent announce three-year partnership
WASHINGTON, DC—The American Hotel & Lodging Association (AHLA) and Cvent today announced a three-year partnership. As AHLA’s latest silver premier partner, Cvent will be the...
Crescent Hotels & Resorts To Manage The St. Anthony, a Luxury Collection Hotel
FAIRFAX, Virginia—San Antonio’s iconic The St. Anthony, a Luxury Collection Hotel has named Crescent Hotels & Resorts as the property’s new management company, ushering in the...
The Menhaden, a Meyer Jabara Hotel, Earns New MICHELIN Key Distinction
DANBURY, Connecticut—Meyer Jabara Hotels announces that The Menhaden, a stylish, 16-room luxury boutique hotel in the heart of Greenport Village, New York, is among...
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