housekeeping

How Do You Know When Your Housekeepers Are in Duress?

For many lodging properties, the housekeeping department employs more associates than any other, often numbering in the dozens or even hundreds. And most of...

Room Attendant Oversights That Really Irritate Guests

As the poet Emily Dickinson reminded us, “If you take care of the small things, the big things take care of themselves.” Indeed, often...
safety and security

Quick-Check Safety and Security Items in Guestrooms

When it comes to servicing guestrooms, housekeepers must observe and report any deficiencies that may compromise guest safety and security. Following are several “quick...
bed bug

Staying Vigilant: Housekeeping’s Role in Creating a Bed Bug-Free Haven

In the hospitality industry, maintaining a clean and comfortable environment for guests is extremely important. However, one persistent challenge that can mar the reputation...

Housekeeping’s Role in Combatting Human Trafficking

Human trafficking generates about $150 billion a year globally in illegal profits and poses a complicated challenge for both hotel chains and independent properties....
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Building the Right Culture Takes Center Stage at ALIS

The importance of building the right hospitality culture took center stage at ALIS (Americas Lodging Investment Summit) yesterday as both owner/operator and brand executives...

Preferred Hotels & Resorts Adds 11 New Properties to Its Global Portfolio

NEW YORK—Preferred Hotels & Resorts announced the addition of 11 new member properties to its global portfolio between Oct. 1 and Dec. 31, 2024....

Hilton Launches New Initiative, Releases Meetings and Events Trends Report

MCLEAN, Virginia—From the rise of a work-from-anywhere culture to an increased demand for incentive and group travel, the last few years have transformed how...
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