e-tipping

6 Advantages to Implementing an E-tipping Solution

When it comes to hoteliers adopting e-tipping, 2023 saw “lots of potential energy, but very little kinetic energy,” as Russ Lemmer, CEO of Austin,...
housekeeping

How Do You Know When Your Housekeepers Are in Duress?

For many lodging properties, the housekeeping department employs more associates than any other, often numbering in the dozens or even hundreds. And most of...

Room Attendant Oversights That Really Irritate Guests

As the poet Emily Dickinson reminded us, “If you take care of the small things, the big things take care of themselves.” Indeed, often...
safety and security

Quick-Check Safety and Security Items in Guestrooms

When it comes to servicing guestrooms, housekeepers must observe and report any deficiencies that may compromise guest safety and security. Following are several “quick...
bed bug

Staying Vigilant: Housekeeping’s Role in Creating a Bed Bug-Free Haven

In the hospitality industry, maintaining a clean and comfortable environment for guests is extremely important. However, one persistent challenge that can mar the reputation...
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Keeping a Constructive Tax Policy: AHLA Fights to Preserve Tax Provisions That Protect Small-Business...

The Tax Cuts and Jobs Act (TCJA), enacted in 2017, made changes to the tax code that have delivered significant benefits to the hotel...
TownePlace Suites Duluth hotel

TownePlace Suites by Marriott Hotel Opens in Duluth

CORALVILLE, Iowa—Kinseth Hospitality Companies (KHC), in partnership with the Duluth Chamber of Commerce and the Hermantown Chamber of Commerce, announced the opening of the...

Green Key Global Expands its Sustainability Portfolio With Launch Of Green Key Ready

WASHINGTON—One year after the American Hotel & Lodging Association (AHLA) and the Hotel Association of Canada (HAC) united to co-own and operate Green Key...
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