Safeguarding a Hotel Property Against Cyber Attacks
The hospitality industry has been in the news frequently over the past year as a result of multiple and significant data security incidents. Nationally...
How Presenting Options to Guests Unlocks a World of Insights
Sixteen years ago, researchers Sheena Iyengar and Mark Lepper published a paper now known as “The Jam Study.” They found that consumers were ten...
Trendspotting: Optimizing Hotel Laundry
Katie Hurley, a principal chemist at water, hygiene, and energy technologies and services provider Ecolab, offers these three tips for optimizing energy usage in...
Meth Labs: A Dangerous Hotel Challenge
Methamphetamine manufacturers often seek to “cook” meth in hotel and motel rooms because it provides them an enclosed, private environment that they can abandon...
Top Five Overlooked Tasks When Cleaning Guestrooms
When room attendants are centrally focused on cleaning the more visible living areas of the guestrooms, some items may go overlooked. Here are the...