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Harvey Chipkin

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Engaging Today’s Connected Travelers

Hotels that establish meaningful relationships with guests can maximize revenue opportunities and increase customer satisfaction, travel industry experts said during the Digital Marketing Strategy Conference, which was hosted by Hospitality Sales & Marketing Association...

Former NFL Player Hunter Goodwin Tackles Hotel Development

During Hunter Goodwin’s nine years in the NFL, he was dubbed the best blocking tight end in the league. He focused on being a team player and executing each play the way it was...

Developers Jump on the AC Hotels Brand Bandwagon

With the opening of the first AC Hotel by Marriott in North America under its belt in New Orleans, the brand is moving quickly toward a possible 150 to 200 hotels in the not...

Marc Taft Ratchets Up First Hospitality Group’s F&B Profile

Executive chef Marc Taft was happily running Chicken and the Egg, a farmstead restaurant in Atlanta, when First Hospitality Group (FHG) President Robert Habeeb made him an offer he couldn’t refuse. Habeeb said FHG...
training

Hotels Work to Give New Hires a Leg Up

Hiring the right people is a given; making sure they grow and thrive in their jobs is even more important—and that’s why hotel companies have developed programs to ensure their newest employees make the...
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