Making the Connection

The demand for high-speed Internet access at hotels has never been greater. Fifty-five percent of hotel guests used the service in 2011, up from...

Biometric Benefits

When away on vacation, it is often a hassle to keep track of credit and debit cards. Travelers have the ability to leave these...

An iPhone for Everyone

In the 2011 fiscal year, Apple sold 72 million iPhones, and the numbers continue to grow each year as the brand's smartphone technology improves....

Warm and Gracious

For Jennifer Robbins, success is all about engagement. As general manager of the DoubleTree by Hilton in Naples, Fla., Robbins doesn’t think her management...

Tech Buzz

Remember when hotel guests got excited over free HBO and still-in-the-theater movies on pay-per-view? Pete Sears, a 24-year Hyatt veteran, recalls those simpler days....

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AHLA ForWard virtual chat — Andrea Foster and Randi Braun

AHLA’s ForWard Hosts Virtual Fireside Chat on the Challenges of Working from Home

Like many industry conferences, the American Hotel & Lodging Association’s 2020 ForWard: Women Advancing Hospitality conference was postponed due to COVID-19 concerns, and plans...
June 2020

STR: U.S. Hotel Occupancy Continues to Tick Up

HENDERSONVILLE, Tenn. — U.S. hotel performance data for the week of June 21-27, 2020, showed another small rise from previous weeks and less severe...
Cybersecurity

Cybersecurity Checklist: Six Best Practices for Hotels

From travel cancellations to layoffs and furloughs for employees, the impact of quarantine orders and COVID-19 best practices included dramatic reductions in hotel and...

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