Making the Connection
The demand for high-speed Internet access at hotels has never been greater. Fifty-five percent of hotel guests used the service in 2011, up from...
Biometric Benefits
When away on vacation, it is often a hassle to keep track of credit and debit cards. Travelers have the ability to leave these...
An iPhone for Everyone
In the 2011 fiscal year, Apple sold 72 million iPhones, and the numbers continue to grow each year as the brand's smartphone technology improves....
Warm and Gracious
For Jennifer Robbins, success is all about engagement. As general manager of the DoubleTree by Hilton in Naples, Fla., Robbins doesn’t think her management...
Tech Buzz
Remember when hotel guests got excited over free HBO and still-in-the-theater movies on pay-per-view? Pete Sears, a 24-year Hyatt veteran, recalls those simpler days....
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AHLA’s ForWard Hosts Virtual Fireside Chat on the Challenges of Working from Home
Like many industry conferences, the American Hotel & Lodging Association’s 2020 ForWard: Women Advancing Hospitality conference was postponed due to COVID-19 concerns, and plans...
STR: U.S. Hotel Occupancy Continues to Tick Up
HENDERSONVILLE, Tenn. — U.S. hotel performance data for the week of June 21-27, 2020, showed another small rise from previous weeks and less severe...
Cybersecurity Checklist: Six Best Practices for Hotels
From travel cancellations to layoffs and furloughs for employees, the impact of quarantine orders and COVID-19 best practices included dramatic reductions in hotel and...
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