Warm and Gracious
For Jennifer Robbins, success is all about engagement. As general manager of the DoubleTree by Hilton in Naples, Fla., Robbins doesn’t think her management...
Tech Buzz
Remember when hotel guests got excited over free HBO and still-in-the-theater movies on pay-per-view? Pete Sears, a 24-year Hyatt veteran, recalls those simpler days....
Smarter WiFi
When the Mandarin Oriental hotel opened in Manhattan in 2003, guests were hardly clamoring for wireless Internet access. But a few years later, Apple...
Flexible and Functional
In today’s high-tech world, more and more hotels are offering business travelers sleek and flexible meeting spaces equipped with the latest technologies. That is...
Television Buying for Guestrooms
In the world of guestroom technology, the television is still a central component in hotel guest satisfaction. Today as the hospitality industry continues to...
Most Popular
Brand.com Bookings Are Up for the 10th Consecutive Month
ROCKVILLE, Md. — Kalibri Labs’ U.S. Hotel Industry Performance Overview (HIPO) reveals that after 10 months of consecutive growth, Brand.com year-to-date (YTD) bookings are...
Three Tips for Advancing a Career in Hotels
Given that Hotel Equities Chief Development Officer Joe Reardon wasn’t even aware that there was such thing as “the hotel business” when he became...
Little Palm Island to Reopen Following Hurricane Irma Closure
LITTLE TORCH KEY, Fla. — Little Palm Island Resort & Spa—part of the Noble House Hotels & Resorts collection—will officially begin welcoming guests on...
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