Tech Buzz
Remember when hotel guests got excited over free HBO and still-in-the-theater movies on pay-per-view? Pete Sears, a 24-year Hyatt veteran, recalls those simpler days....
Smarter WiFi
When the Mandarin Oriental hotel opened in Manhattan in 2003, guests were hardly clamoring for wireless Internet access. But a few years later, Apple...
Flexible and Functional
In today’s high-tech world, more and more hotels are offering business travelers sleek and flexible meeting spaces equipped with the latest technologies. That is...
Television Buying for Guestrooms
In the world of guestroom technology, the television is still a central component in hotel guest satisfaction. Today as the hospitality industry continues to...
Above and Beyond
From bellhops and front desk clerks to housekeepers and maintenance staff, every hotel worker plays an instrumental role in the quality of service guests...
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Howard Johnson by Wyndham’s All-Candy Pop-Up Hotel Room
Yesterday, Howard Johnson by Wyndham today celebrated the brand's RENEW design-refresh—its largest in more than 25 years—by opening a pop-up hotel guestroom made of...
Two Ways Successful M&A Integration Can Also Help Drive Profitability
1. Combating technology creep.
Over the past 10 years, advances in cloud-based technology have outpaced our ability to fully absorb their capabilities. Narrow-focus HR tools...
Westin Philadelphia Completes Phase One of $2M Renovation
PHILADELPHIA – The Westin Philadelphia, a 294-room hotel situated between City Hall and Rittenhouse Square, has completed a two-million-dollar renovation to its event space...
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