Tech Buzz

Remember when hotel guests got excited over free HBO and still-in-the-theater movies on pay-per-view? Pete Sears, a 24-year Hyatt veteran, recalls those simpler days....

Smarter WiFi

When the Mandarin Oriental hotel opened in Manhattan in 2003, guests were hardly clamoring for wireless Internet access. But a few years later, Apple...

Flexible and Functional

In today’s high-tech world, more and more hotels are offering business travelers sleek and flexible meeting spaces equipped with the latest technologies. That is...

Television Buying for Guestrooms

In the world of guestroom technology, the television is still a central component in hotel guest satisfaction. Today as the hospitality industry continues to...

Above and Beyond

From bellhops and front desk clerks to housekeepers and maintenance staff, every hotel worker plays an instrumental role in the quality of service guests...

Most Popular

Howard Johnson by Wyndham’s All-Candy Pop-Up Hotel Room

Yesterday, Howard Johnson by Wyndham today celebrated the brand's RENEW design-refresh—its largest in more than 25 years—by opening a pop-up hotel guestroom made of...
merger acquisition handshake

Two Ways Successful M&A Integration Can Also Help Drive Profitability

1. Combating technology creep. Over the past 10 years, advances in cloud-based technology have outpaced our ability to fully absorb their capabilities. Narrow-focus HR tools...
Philadelphia Westin Ballroom

Westin Philadelphia Completes Phase One of $2M Renovation

PHILADELPHIA – The Westin Philadelphia, a 294-room hotel situated between City Hall and Rittenhouse Square, has completed a two-million-dollar renovation to its event space...

Our View