IHG and Mr & Mrs Smith Announce Exclusive Loyalty Partnership
InterContinental Hotels Group (IHG) and Mr & Mrs Smith, a travel club and boutique hotel specialist, have announced their exclusive loyalty partnership. Starting early...
Hoteliers Transform the Future of In-Room Dining
Across the country, hotels are evolving to adapt to new hygiene standards and social distancing protocols. In keeping their promise of safety to guests,...
Why Direct Booking Maximizes Data, Loyalty, and Profits
As hotels struggle with rising costs, many are redoubling efforts to have customers book direct to cut out not only the fees associated with...
Digital Detox: Hotels and Travel Companies Give Guests Space To Unplug
As the world becomes more connected, so do travelers and their phones. A study from Deloitte found that Americans check their smartphones 52 times...
High Flying Attraction: Grande Lakes Orlando Introduces the Ancient Sport of Falconry
Grande Lakes Orlando, which is made up of The Ritz-Carlton and JW Marriott Orlando, is taking the concept of the experiential hotel stay to...