Marriott’s Frequent Guest Program Ranks No. 1
Marriott's frequent guest program ranks highest among hotel loyalty/rewards programs, shows a consumer survey released April 11. Marriott Rewards received an overall customer satisfaction...
Omni Hotels & Resorts Updates Select Guest Loyalty Program
DALLAS, Texas—Omni Hotels & Resorts announced new details about its Select Guest Loyalty Program. Representing the first program transformation in a decade, members will...
Marriott Rewards Adopts Geo-Tracking Technology
BETHESDA, Md.—Marriott Rewards today announced FlashPerks and LocalPerks, two new ways for next generation travelers to enjoy instant gratification. Marriott Rewards members can take...
Hyatt Redesigns App for Loyalty Members
CHICAGO—Hyatt Hotels Corporation has redesigned its World of Hyatt app, adding features that enable loyalty members to customize their stays. Available on both iOS...
How Hotel Loyalty Programs Started and Why They Stuck
It was IHG that was first to market with an amenity that dramatically impacted the entire industry—the first hotel loyalty program, says William Meyer,...