How Old Brands Can Adapt to New Guests
Daniel Johnson, CHA, serves as a hotel analyst for Travel Channel’s Hotel Impossible and is vice president of operations for Argeo Hospitality. Here, he...
W Hotels Unveils Private Music Studios
NEW YORK—W Hotels Worldwide, part of Starwood Hotels & Resorts Worldwide, in partnership with Coca-Cola, today debuted the first-ever W Sound Suite at W...
Getting to Know Your Guests
Getting to know guests and anticipating their needs is a key skill for any hotelier. And now, with increasingly smart apps and software platforms,...
Palmer House Gives Travelers Opportunities to Connect
Palmer House, a Hilton Hotel, has been catering to travelers in downtown Chicago for more than 140 years. With a long and lush history,...
Getting to the Points
Last October, Deloitte and Touche surveyed more than 4,000 travelers to assess customer loyalty in the hotel industry. The results revealed that loyalty programs...
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Hilton Bolsters Lineup With Acquisition, Repositioning
Brand launches have been commonplace for Hilton over the past few years, but within the last few months, the company has fortified its lineup...
Oracle Hospitality Teams Up With Choice Hotels to Extend Nor1 Offering
AUSTIN, Texas—Oracle Hospitality announced that it has signed an agreement with Choice Hotels International to extend its AI-powered merchandising solution Oracle Nor1 to its...
Margaritaville Beach Resort & Residences Playa Caracol to Open in 2027
ORLANDO, Florida—Margaritaville and Grupo Los Pueblos announced a new beachfront condo destination in Playa Caracol. Set to debut in mid-2027, Margaritaville Beach Resort &...
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