Wyndham Grand Adds ‘Connection Concierge’ as Part of Holiday Package
PARSIPPANY, N.J.—As families coast-to-coast re-think and forgo their traditional holiday gatherings, Wyndham Grand is inviting travelers to get away while helping them stay close—albeit...
IoT Devices and In-Room Privacy: How the Industry Can Help Put Guests at Ease
In today’s world, privacy has become something that one can easily take for granted. In an era that relies on technology to complete everyday...
J.D. Power Evaluates Guest Satisfaction Among Large Third-Party Management Companies
TROY, Mich.—Even in the age of digitally enabled contactless hotel bookings and hand-sanitized check-ins, a key element driving hotel guest satisfaction with third-party management...
Google and Volara Partner on Contactless Guest Engagement Solution
NEW YORK — Google and Volara are partnering to deploy a contactless guest engagement and touchless room controls solution that facilitates private, automated, and...
Hotels Require Guests to Wear Face Masks in Public Spaces
Several major hotel brands this week announced policies requiring face masks across public areas in hotels. On Tuesday, Hyatt announced that beginning on July...
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HEI Adds Renaissance Meadowlands Hotel to Portfolio
NORWALK, Connecticut—The Renaissance Meadowlands was acquired by a joint venture between HEI and Westport Capital Partners. It marks HEI’s first partnership with Westport.
The Renaissance...
Caption by Hyatt Debuts in Downtown Nashville
NASHVILLE, Tennessee—Caption by Hyatt Downtown Nashville - The Gulch is now open in the bustling Gulch neighborhood of downtown Nashville, nestled between downtown Nashville...
Putting the Customer First
In this third and final installment of our 2024 Owner Series, LODGING speaks with Harry (Himesh) Patel, director of Solvue Hospitality Group, regarding his...
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