Surviving an economic downturn

Three Ways Independent Hoteliers Can Survive the Downturn

The following article is from the viewpoint of Pritesh Patel, GM of the Hotel Pommier in Indianola, Iowa. Hoteliers are accustomed to managing the ups...
Staying afloat amid coronavirus / COVID-19

Five Steps for Staying Afloat Through the COVID-19 Economic Fallout

With the hospitality industry in dire straits due to the continuing economic chaos caused by COVID-19, there seem to be few answers on when...
Coronavirus / COVID-19

Recovery in the Transaction Market for Mid-Market and Economy Hotels

The following article is the perspective of Ed James, managing principal, Mumford Company. Hotels still have value even in the darkest days of the COVID-19...
Mo Khanat

Delivering Truly Great Customer Service Is Critical—Now More Than Ever

If we’ve learned anything in the past few months, it is that unexpected things can happen to anyone at any time. No one is...
2020

Hotels: Learn From the Past and Prepare for the Future

The following article is from the perspective of Marco Benvenuti, co-founder of Duetto. The COVID-19 pandemic is a black swan event—unprecedented in scale and impact. It...
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bliesure

A Dual Target: Hotel Executives on What It Takes to Be ‘Bleisure’ Ready

The portmanteau “bleisure”—a mashup of “business” and “leisure”—denotes a phenomenon for our time, a time when technology makes it possible to work, even long-term,...
Keryn McNamara

Solid Foundation

What initially inspired you to get into the hospitality business? 
 I always gravitated toward taking care of people and wanted to be part of the...

ASSA ABLOY Global Solutions Acquires Nomadix and GlobalReach

STOCKHOLM—ASSA ABLOY Global Solutions has announced that it is acquiring Nomadix, Inc. and GlobalReach in the United States and the United Kingdom. With both...
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