Business person on phone

Hospitality Companies and Their Lenders: Preparing for Difficult Conversations

In a sudden reversal of generally expansionary trends, the hospitality business has been among the most immediate and badly hit economic sectors as a...
Surviving an economic downturn

Three Ways Independent Hoteliers Can Survive the Downturn

The following article is from the viewpoint of Pritesh Patel, GM of the Hotel Pommier in Indianola, Iowa. Hoteliers are accustomed to managing the ups...
Staying afloat amid coronavirus / COVID-19

Five Steps for Staying Afloat Through the COVID-19 Economic Fallout

With the hospitality industry in dire straits due to the continuing economic chaos caused by COVID-19, there seem to be few answers on when...
Coronavirus / COVID-19

Recovery in the Transaction Market for Mid-Market and Economy Hotels

The following article is the perspective of Ed James, managing principal, Mumford Company. Hotels still have value even in the darkest days of the COVID-19...
Mo Khanat

Delivering Truly Great Customer Service Is Critical—Now More Than Ever

If we’ve learned anything in the past few months, it is that unexpected things can happen to anyone at any time. No one is...
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Isaac Hicks Pyramid Global Hospitality

New Pyramid Global Hospitality COO Continues Focus on Big Data to Benefit Owners

Pyramid Global Hospitality Chief Operating Officer Eric Habermann retired in April following seven years with the company and a nearly 40-year career in hospitality....
Grand Hyatt Kauai Resort & Spa

Grand Hyatt Kauai Resort & Spa Launches Scholarship Program

Grand Hyatt Kauai Resort & Spa, a 605-room resort, announced the launch of a scholarship program to support the continued education of its colleagues...
Conrad Orlando

Hilton Surpasses 500 Hotels in Florida

MCLEAN, Virginia, and MIAMI, Florida—Hilton announced a major milestone as the company surpassed 500 open hotels across Florida. This growth was fueled in part...
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