To PIP or Flip? The Costs, Benefits of Property Improvement Plans
Hoteliers whose portfolios are mostly composed of branded hotels are familiar with the ins and outs of property improvement plans (PIPs). These PIPs are...
Conversion is King For Marketing and Loyalty Initiatives
For all the fanfare that accompanied the start of brands’ campaigns a year and half ago, hotel CEOs’ public discussion of the success of...
Hotels Add Digital Pay To Accommodate Chinese Travelers
The Chinese digital payment economy is massive—and growing. The leading digital payment services, Alibaba’s Alipay and Tencent’s WeChat Pay, processed a combined $2.9 trillion...
Report Quantifies Hurricane Irma’s Impact on Florida
Hurricane Irma caused extensive devastation and displaced 6 million Florida residents. Businesses cycles were also interrupted in every major market by power outages—leaving 6.5...
How the Components of Labor Costs Affect Hotels’ Bottom Lines
Per the Bureau of Labor Statistics, the average hourly compensation for a hospitality industry employee increased by 3.6 percent in 2016. In the hotel...