Puzzle Teamwork

Five Ways To Build Trust and Transparency Between Marketing and Revenue Managers

While occupancy continues to grow, the hotel industry struggles to gain ADR and profitability. This battle is constant—and unfortunately systemic. Many of the revenue channels...
revenue management

Why Revenue and Marketing Managers Should Work Together

“You might feel a slight sting.” These are the last words we hear before the prick of the needle, but with that little sting comes...
Gary Hawkins

Three Hospitality Leaders on the Role of Revenue Management in Today’s Industry

At the 2018 Revenue Strategy Summit, hospitality leaders spoke about the role of revenue management in today’s hotel industry. "You have to understand what questions...
adult-work-computer-online

Leveraging the Power of a Hotel’s CRS To Improve Direct Bookings

Direct bookings are the "Holy Grail" for every single hotelier around the globe. Often elusive, direct bookings have a significant impact on a property’s...
booking

Boosting a Hotel’s Direct Booking Conversion Rate Without Giving Away Rooms

One of the biggest and most widespread misconceptions in the hotel industry is that discounting is the best way to boost direct bookings. Even...

2018 Revenue Strategy Summit Offers a Day of Deep Dives Into Hospitality Finance

On July 10, approximately 300 revenue managers, owners, operators, and other hotel professionals met at the Newseum in Washington, D.C. for the sixth annual...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
data breach

12 Ways to Increase Hotel Security

Even when hotels have strong security policies and procedures in place, they are still vulnerable to cyber attacks, break-ins, theft, fraud, and other crimes....
1886 Crescent Hotel

Top 25 Most Haunted Historic Hotels of 2018

WASHINGTON, D.C.—Historic Hotels of America has over 300 hotels with long and storied histories representing over 36 decades in American history. From a former...
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