Showing No Shows: A Closer Look at Attrition and Cancellation Fee Revenue

Per the Uniform System of Accounts for the Lodging Industry (USALI), the income received from transient and group guests who fail to occupy a...
Signing a manchise agreement

Manchise Agreements: What To Know and Consider

When selecting a brand and manager for a hotel, owners are faced with a choice: either hire the “brand” to manage their asset or...
Growing wages

Asset Managers Mostly Concerned With Rising Labor Costs

The Hospitality Asset Managers Association (HAMA) recently hosted its 2019 Spring Conference at the Marriott Marquis, Washington, D.C. from April 4-5. During the conference,...
Stock photo of Laguardia Airport in New York - airport

Sharp Demand Growth Drives Record-High Occupancy for U.S. Airport Hotels

As demand in the U.S. airport hotel market continues to rise, will the pricing power of hotels begin to accelerate? The STR analyst team...

Optimism Reigns at the 2019 Hunter Hotel Investment Conference

Last week, more than 1,800 hospitality professionals—from architects to brokers to franchisors to investors—converged on the Atlanta Marriott Marquis for the 2019 Hunter Hotel...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
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