Carbon Monoxide: Protecting Your Guests, Safeguarding Your Property
While carbon monoxide poisoning at hotels is extremely rare, hotel owners and operators should practice regular maintenance and checks on equipment and systems to ensure...
Spas Stress Local Ingredients, Spirituality, and Male Market
As spa industry fundamentals continue to strengthen in the aftermath of the 2008¬–2011 economic downturn, hotel spa directors are placing more emphasis on incorporating...
User-Generated Marketing Campaigns Engage Travelers
In the days of film cameras and slide projectors, having to (painfully) sit through the vacation photos of family and friends was a common...
Focusing on Acoustics Can Improve Guests’ Comfort
Your guests’ ears never rest, not even when they’re sleeping. Throughout the night, guests are likely to hear off-and-on HVAC systems, TVs in adjacent...
At 10 Years Old, Hotel Indigo Continues to Gain Momentum
Celebrating its 10th anniversary this year, Hotel Indigo is IHG’s boutique hotel brand. In creating it, IHG wanted to combine the design and service...