Creative Ways to Keep Employees from Jumping Ship
There is a proven link between loyalty programs and customer satisfaction. And just as guests respond well to encouragement to remain loyal, so do...
Catering to Business Travelers in Emerging Tech Cities
More than two-thirds of American adults now own a smartphone, making mobile technology part of daily life for most travelers.
As such, travelers now expect...
Why a Health Care Company Built its Own Best Western
As the director of business development at Samaritan Health Services, a non-profit health care organization that covers the communities of the mid-Willamette Valley and...
Rational Exuberance Rules Hotel Industry
The lodging industry’s exuberance is indeed rational, according to speakers at the seventh annual Hotel Data Conference in Nashville last week. And, living up...
Visa Waiver Expansion Aims to Boost Travel to U.S.
Those of us who grew up in Hawaii know how beautiful our islands are. The sunlight that makes the blue-green waves sparkle, the perfect...