Westin Upcycles Linens to Give Kids a Good Night’s Sleep
Through an innovative, industry-first upcycling program, Westin’s Project Rise: ThreadForward initiative is helping children get the sleep they deserve. By repurposing hotel linens into...
Women of AHLAF: Anu Saxena
This week, LODGING is turning the spotlight on the women serving on the 2021 AHLA Foundation (AHLAF) Board of Trustees. These ambitious and successful female executives bring...
Responding To a Crisis
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How should I publicly respond to a crisis at my hotel?
Fortune favors the prepared, so when...
Diversity & Inclusion Award Recipient Norman Jenkins Reflects on His Career
Capstone Development founder, president, and CEO Norman K. Jenkins recalls “it wasn’t unusual to be the only person of color in the room” during...
The Rise of Indirect Bookings
Prior to the digital age, hotels viewed their competitive landscape in a very traditional manner. Their primary competition was with other hotels, generally those...