What Do You Do With an Intoxicated Guest?
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What do you do with an intoxicated guest?
"Recently, a guest who was visibly intoxicated walked through my...
Taking Steps to Help Prevent Suicides in Hotels
On July 20, 1995, comic book writer George Caragonne checked into the Marriott Marquis in New York City intent on taking his own life....
Five Markets With the Most Hotel Construction
Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Examining Hotel Labor Costs
As revenues continue to grow for most U.S. hotels, the combined cost of salaries, wages, bonuses, and payroll-related expenditures has declined as a percent...
The Origins and Growth of Franchising in the Hotel Industry
The origins of hotel franchising can likely be traced to the formation of a quality-standards-based marketing cooperative by seven motor court owners nearly 80...