Serving Up Group Business
During the Great Recession, group business took a nosedive as many companies and organizations no longer had the funds to host large events. Now...
Instead of Beating Airbnb, Vacation Rentals Join Them
Steve Caron knows vacation rentals. He has more than 20 years of experience building and running vacation rental businesses. With a background in computer...
The Do’s and Dont’s of Cleaning Stayover Rooms
When it comes to guests’ personal items, it can be confusing for room attendants to decipher what’s off limits. Here’s a list of do's...
Hotels Play the Name Game When Creating New Brands
After decades of focusing on the baby boomer demographic, the shift is on. Hotel companies around the world are paying keen attention to millennials—or,...
Catering to Guests Desiring Authentic Local Experiences
Everyone has that friend on social media who can’t seem to go more than two hours without posting something. Whether it be a gripe...