Front desk staffers not getting along

My Front Desk Staffers Do Not Get Along

Have a question for our experts? Submit it here. What do I do if my front desk staffers do not get along? "Two of my front...
Training - Revenue Management System

Transitioning Staff To a New Revenue Management System

Have a question for our experts? Submit it here. What are your tips for training staff on a new revenue management system?  I have decided to move...

Revisiting the Guest Journey to Combat Softening RevPAR

Here’s a piece of advice for hotel operators struggling with a slowdown in revenue growth: Rethink your definition of your guests’ journeys. By that we...

Child’s Play: The Secret to Family Leisure Business

Any parent can tell you that the key to a successful family vacation boils down to one simple goal—keeping the kids entertained. At the...
Mo Khanat

Delivering Truly Great Customer Service Is Critical—Now More Than Ever

If we’ve learned anything in the past few months, it is that unexpected things can happen to anyone at any time. No one is...
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Purchasing Management International (PMI) Acquires Pineapple Procurement

DALLAS, Texas—Purchasing Management International (PMI) announced the acquisition of certain interests of Pineapple Procurement. This strategic acquisition reinforces PMI’s continued growth. "Building Pineapple Procurement...
Tampa city in Florida with brightly illuminated highway traffic on bridge and skyscraper buildings in downtown district. American megapolis with business financial district at night Tampa stock

HREC Arranges Sale of the Courtyard Marriott Tampa-Brandon, Fairfield Inn & Suites by Marriott...

DENVER, Colorado; TAMPA, Florida; ATLANTA, Georgia—HREC Investment Advisors announced that it has arranged the sale of the 93-guestroom Courtyard Tampa Brandon, and the 107-guestroom...
Courtyard by Marriott Spokane Downtown Convention Center

InnVentures Completes Renovation of Courtyard by Marriott Spokane Downtown Convention Center

Seattle, Washington—InnVentures announced the completion of a total renovation of Courtyard by Marriott Spokane Downtown Convention Center, including the exterior, interior, and guestrooms.  The renovations...
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