ORLANDO, Fla.—The American Hotel & Lodging Educational Institute (AHLEI) has launched a new eLearning program, Safety Matters. The self-paced, online training takes learners through various areas of a property and presents information about common safety and security concerns in each area, including the lobby, front desk, guest rooms, maintenance areas, food and beverage operations, and the property’s perimeter.
The training uses video clips and written information to provide guidelines for maintaining the safety and health of employees and guests, as well as practical tips for addressing safety and security risks. The training, which can be completed in about an hour, is ideal as an onboarding tool for new employees or as a safety refresher for current staff.
The program includes a 15-question assessment to gauge employee learning. Those who pass the quiz can print out a certificate of completion.