Evolving Operating Standards To Enhance Compliance
For many hotels, monitoring staff adherence to the defined operating standards is still a manual and paper-based process. From log books and signing off...
Amazon and iHeartRadio Partner to Customize In-Room Music for Hotels
Both branded and independent hotels are increasingly adding voice-activated technology to their guestrooms. These in-room assistants can eliminate the middleman between guests and staff...
Combating Noise Pollution and Helping Guests Rest Easy
Complaints about noise can be the undoing of a hotel, as few things impact an otherwise ideal guest experience—and subsequent social media reviews—as negatively...
Five Closing Tactics to Book Group Business
Blazingly successful group sales managers and directors don’t wait to initiate the close. They work the close right from the start.
Today’s meeting planners are...
Building a Better Toolkit
While every hotel has different needs, here are some essentials that are useful in a toolkit across properties, segments, and locations.
Decibel meter (guestroom...
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Driftwood Capital Provides Mezzanine Financing for Sheraton Dallas Hotel
DALLAS—Driftwood Capital, through its lending fund Driftwood Lending Partners, LP (DLP), provided $30 million in mezzanine financing for the refinancing of the Sheraton Dallas...
Compensation Declaration: Why the Growth of Management Company Fees Slowed in 2023
Prior research conducted by CBRE Hotels Research revealed that hotel management companies were rewarded handsomely as the U.S. lodging industry recovered from the COVID-19...
The George Hotel Opens in Georgetown, South Carolina
CHARLESTON, South Carolina—The Indigo Road Hospitality Group has opened The George Hotel, a 56-key boutique property in Georgetown, South Carolina. The George represents milestones...
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