Tag: operations
Eye on the Storm: Proactively Protecting Property and People
When your property is located in a risky location—such as on Baltimore’s Inner Harbor—it makes sense to get ahead of the weather forecast and...
Using Business Intelligence to Drive Hotel Restaurant Profitability
As managing a hotel restaurant grows increasingly complex with ever-changing labor laws, high employee turnover, and slim margins, operators are turning to technology to...
Trading Places: Managers ‘Walk the Walk’ of Hotel Staff
According to The Chase Park Plaza’s Director of Marketing and Sales Frederik Houben, job swapping, such as was recently implemented at The Chase Park...
What Hotels Can Learn From How Hospitals Do Laundry
Hospitals and hotels have a lot in common: a demanding and increasingly well-informed clientele; a large hierarchy of workers with varying levels of responsibility;...
Three Tips for Staying Ahead of Hotel Repairs
When it comes to predictive maintenance, it’s all about the basics. Here is what hoteliers should keep in mind when implementing predictive maintenance at...