Tag: operations
Room Attendant Oversights That Really Irritate Guests
As the poet Emily Dickinson reminded us, “If you take care of the small things, the big things take care of themselves.” Indeed, often...
Thwarting Ransomware: 3 Stages of Preparedness for Hoteliers
As hotels and hospitality businesses grapple with the evolving cybersecurity threat landscape, one of the most massive challenges they face is ransomware. Potentially causing...
Set Up for Sales Success: Best Practices to Make the Most of the Return...
Even for properties that are not “convention hotels” per say, group business can be a key part of their clientele. Executive retreats, board meetings,...
Davidson Hospitality Names eTip as a Digital Partner for Cashless Tipping
SAN FRANCISCO—eTip announced its designation as a digital tipping partner to Davidson Hospitality Group. As the demand for cashless tipping rises among hotel guests,...
Knowland: Secondary Markets Surpass Top 25 in Meetings and Events Growth
ARLINGTON, Virginia—Knowland reported meetings and events in secondary markets outpaced the traditional Top 25 markets in January. Most notably, the highest growth Top 25...