Tag: operations
How to Avoid Pests in Every Hotel Space
New featured amenities and extra offerings are becoming more of the standard for hospitality venues and hotels. Unfortunately, the “extras” can also mean more...
New Hotel Management Company Genuine Hospitality Launches With Five Properties
SAINT LOUIS—Kurt Furlong, a seasoned revenue generation expert, and Rob Willard, a multi-brand hotel operator with more than three decades of lodging experience, have...
Protecting Hotels During Termite Swarming Season
Termite infestations may not be a top-of-mind issue for many lodging professionals, but that can change quickly when swarming season begins in late spring...
My Front Desk Staffers Do Not Get Along
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What do I do if my front desk staffers do not get along?
"Two of my front...
Maintaining an 80-Year-Old Vessel-Turned-Hotel
The Queen Mary has had a long and rough history of exposure to the elements—from first setting sail across the Atlantic more than 80...