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hotel kitchen - hotel F&B operations

How Technology Can Streamline Hotel F&B Operations and Reduce Waste

Courtney Walton has worked in the hospitality and food and beverage industry for nearly a decade. As senior solutions manager for Oracle Hospitality, she...
At CES 2020, LG Electronics (LG) President and Chief Technology Officer Dr. I.P. Park unveiled the framework for the future of artificial intelligence (AI) development with the title of “Levels of AI Experience: the Future of AI and the Human Experience”.

Hotel of the Future? Four Tech Trends From CES 2020

At CES 2020 in Las Vegas, which runs from Jan. 7-10, tech companies are showcasing new products and plans for shaking up a variety...
Chatbot - guest engagement technology

Beware of Guest Engagement Technology That Disengages Guests

It’s called The Singularity—the point at which Artificial Intelligence (AI) is indecipherable from human intelligence, essentially meaning that we as humans can’t tell the...
Parking lot

An AI Solution for Hotel Parking Problems

For many travelers who drive to vacation hotel destinations, bad parking experiences can get their trip off to a bad start. According to Chris...
AI - virtual agent

How AI Is Changing the Way Front Desk and Reservation Agents Work

According to April Weatherly, director of telephony optimization and analytics for RLH Corporation, implementing the company’s BluIP artificial intelligence (AI) phone system required planning...
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