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Bell - operations and technology

Technology-Supported Operations Leave More Time for Hospitality

Early this year, news broke that the Henn-na Hotel in Sasebo, Japan was laying off half of its workforce. What made this news particularly...
Amazon Alexa

Volara Creates Accuracy Engine for Amazon’s Alexa

NEW YORK—Guests each have their own colloquialisms and accents, and verbally convey their intents to hotels in a myriad of ways. Volara has developed...
Robots and AI at work

Study Finds Gap Between How People Use AI at Home vs. at Work

REDWOOD SHORES, Calif.—People are ready to take instructions from robots at work, according to a new study conducted by Oracle and Future Workplace, a...
IBM Watson Ad Best Western

Best Western Becomes First in Hospitality to Launch AI-Powered Ad with IBM Watson

NEW YORK—Vacations are meant to be enjoyable but planning activities and finding appropriate accommodations can be a stressful experience. IBM Watson Advertising and Best...
Absolutdata - using AI and Big Data when guests travel

Five Ways Hotels Can Use AI to Generate Bookings and Improve Service

Hotels are using AI and Big Data to connect with guests in new ways and to surpass guests' expectations. While these technologies are impacting...
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