Guests staying at Home2 Suites by Hilton can now access mobile ordering and delivery via Grubhub Onsite, available at nearly 600 properties nationwide. With access to Grubhub’s Marketplace of more than 355,000 merchants, guests who affiliate with their hotel will receive one free month of Grubhub+, Grubhub’s loyalty program that provides customers unlimited $0 delivery fees on eligible orders.
More than 30 percent of travelers struggle with not knowing where to order food and 25 percent worry about not having access to a car to get around, according to a Grubhub survey. Further, nearly 50 percent of travelers said they’d use a delivery app to order forgotten items. With this integration, travelers don’t have to worry about food, transportation, or forgotten items since Grubhub and Home2 Suites allow them to order from local restaurants and find nearby convenience stores for delivery to their Home2 Suites hotel.
“We are proud to expand our relationship with Hilton after a successful Homewood Suites launch,” said Rob DelaCruz, vice president and general manager, Onsite Hospitality, Grubhub. “Digital platforms such as Grubhub alleviate the pressures of travel by simplifying the search for great dining options when guests are on the road.”
“With a keen focus on finding new, innovative ways to enhance the guest experience and the comforts of home, we are thrilled to add Grubhub delivery to boost our existing food and beverage offerings, providing guests with more consistency, choice, and flexibility during their long stay at Home2 Suites,” said Talene Staab, brand leader, Home2 Suites by Hilton. “In addition to giving guests access to delicious dishes from nearby restaurants and eateries, this program also supports the business growth of local restauranters and the broader community.”
Home2 Suites guests can order meals and convenience items from the Grubhub app via geolocation and QR codes around each property, directing them to Grubhub’s Marketplace of more than 355,000 merchants. The hotel location and courier drop-off instructions automatically populate at checkout. Whether guests are staying with Home2 Suites for three nights or 30 nights, this new offering provides a consistent delivery experience.
Following a rollout at 500 Homewood Suites by Hilton properties, Home2 Suites by Hilton, an all-suite extended stay hotel, is the second Hilton brand to team up with Grubhub Onsite, a full-service technology solution for college campuses and hotels. Since the launch of the program in 2023, tens of thousands of guests have placed more than 150,000 orders.
