Managing the Social Web
The impact that online reviews and social media chatter have on the hotel industry can no longer be ignored by brands and property management...
Digital Dining
In our information-hungry society, technology has rapidly transformed the way consumers make purchases today. And as our methods of communication evolve, businesses must embrace...
Swiping Back
The lodging industry has the highest prevalence of credit card hacking attempts, which is why it's imperative that hotels protect their guests' cardholder data.
“When...
Natural Synergies
Today’s environment of interconnectivity, crowdsourcing, flash sales, mobile marketing, and social media adds additional complexity to the already challenging job of driving revenue and...
Website Design
Did you develop your own website and now it needs an updated and more professional look? Do you need website optimization but the cost...
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UPDATED: How Hotel Brands Are Responding to COVID-19
Leading hotel brands have responded to the COVID-19 pandemic in various ways—from temporarily suspending brand standards and cutting franchise fees to opening their services...
Twin River Casino Hotel in Rhode Island Transforms into COVID-19 Testing Site
PROVIDENCE, R.I. — Twin River Casino Hotel in Lincoln, Rhode Island, is now serving as a drive-through site for the rapid COVID-19 tests.
According to...
How the Hurricane Cycle Affects Hotel Demand
Many factors can influence the demand for hotel rooms, but weather-related events have the potential for a stronger impact than others. In particular, hurricanes...
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