Hotels Adopt AI with Caution
AI isn’t just a buzzword at Dream Hotel Group. It just may be the future of guest services.
That ultimately depends on the outcome...
Curio Collection By Hilton Debuts “Are You Curious?” Quiz
The Curio Collection by Hilton is helping travelers dig into their love of exploration. Through consumer research, the brand discovered that people are seeking unique...
How To Solve Five Common Property Management System Issues
Running a hotel is a complicated job—from booking guests to managing employees, setting rates, and keeping track of all the systems that integrate with...
Strategically Positioning Hotels for ‘Techspitality’
Consumers are definitely changing their behaviors. Recent reports have shown that both millennials and, more surprisingly, Boomers want more technology in hotels. Guests across the...
Hotels Add Digital Pay To Accommodate Chinese Travelers
The Chinese digital payment economy is massive—and growing. The leading digital payment services, Alibaba’s Alipay and Tencent’s WeChat Pay, processed a combined $2.9 trillion...