Duetto Develops Personalized Loyalty Pricing

SAN FRANCISCO—Most major hotel brands have invested heavily in their loyalty programs to grow their revenues and fight off online travel agencies, but if...
Long-term value creation

Hoteliers Must Focus on Long-Term Value Creation—Starting With the Booking Experience

Familiarity isn’t driving purchase intent when it comes to booking travel. Lodging brands should recognize this as a call to innovate. Instead of letting...
direct booking conversion rate

Consumer Innovation Forum Explores Deceptive Practices of OTAs

With a bevy of new distribution tools entering the marketplace—and overall costs continuing to rise—hotel owners and operators can feel at a loss when...
Business travel

What the Launch of the Business Travel Performance Index Could Mean for Hotels

With so many booking channels available today, corporate travelers aren’t always using the appropriate channels when choosing accommodations for business travel. This is making...

Study: OTA Loyalty Program Membership Remains Low

In the past five years, online travel sales have grown from $93-Billion to over $160-Billion, with hotel reservations accounting for almost 40 percent of...
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A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
cockroach pests

How to Spot and Get Rid of Common Household Pests in Hotels

Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...
New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
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