Pulse Report: New Bookings and Web Shopping Slow as COVID-19 Uncertainty Continues

Duetto’s latest Pulse Report, which tracked data from October 19 through November 1, showed a definite slowdown in pick-up and web traffic as uncertainty...
Is the industry upcycle ending? Will there be a recession?

Is the Industry Upcycle Ending?

After a strong decade of growth in the hospitality sector, coupled with recent trade wars and monetary policy changes, the question at the top...
Hotel front-desk staff member checking in a guest while wearing a face mask

Getting the Most Value Out of Every Guest Booking and Stay

In what is sure to be another year of change, hoteliers have to consider new ways to maximize guest value across all available revenue...

Millennials Spending More on Travel Than Other Generations

According to new data from Bank of America, millennials are spending more on travel than other generations. The data, gleaned from a survey aggregated from...

Navigating the Complexities of Data Privacy

Never before have we had access to the depth and breadth of customer data to deliver personalized compelling customer experiences. Mobile has changed the...
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Hotel Eastlund, BW Premier Collection

BWH Hotels’ Soft Brands Empower Independent Hotels with Global Strength 

As travelers increasingly seek authentic, locally inspired experiences, BWH Hotels is meeting the moment with a diverse portfolio of soft brands that blend individuality...
Waldorf Astoria New York

Waldorf Astoria New York to Reopen After Renovation

NEW YORK CITY—Waldorf Astoria New York offered the first looks at a restoration of the hotel’s architecture with new designs. The property, which closed...

J.D. Power: 2025 NAGSI Study Shows Hotel Guests Want Smart TVs, Good Hotel Mobile...

TROY, Michigan—Hotel guests in every segment feel they are getting better value for their travel dollar, and according to the J.D. Power 2025 North...
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