Cybersecurity

Smart Data Providers Improve Data Collection Amid New Privacy Features

Hotels might be reliant on first-party data to understand customer analytics. First-party data is often vital to the successful implementation of marketing campaigns, some...
Cybersecurity risks, data collection, data security

Post-COVID Choices: Choosing the Right PMS Provider

The travel and hospitality industry has been tested in new ways in the wake of the COVID-19 pandemic. According to the U.S. Travel Association,...

Driving Hotel Guest Satisfaction With Reliable Internet Connectivity

Whether for work or leisure, travelers can find comfortable and convenient accommodations at various price points almost anywhere. But travelers now expect basic amenities...
Tablet in the guestroom

Roundup: Technology Can Take Hotels to Post-Pandemic Profitability

COVID-19 isn't disappearing, but many people are more willing to travel as vaccines become more readily available and COVID case numbers decline. In fact,...
analytics

New Castle Launches RevDash, a New Data Communication Tool

RIDGEFIELD, Connecticut — In 2021, the COVID-19 pandemic forced hoteliers to become more focused and strategic in their revenue management efforts for 2021 and...
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utility costs

Controlling Utility Costs: Volatile Market Conditions Call for a Focus on Contracts and Energy...

Over the past four years, utility costs at U.S. hotels have increased at a pace greater than total operating revenue. As a result, utility...

The Bentley Hotel Southampton to Join JdV by Hyatt Brand

CHICAGO, Illinois—Hyatt Hotels Corporation announced The Bentley Hotel Southampton has officially joined the Hyatt portfolio as an affiliated hotel, in collaboration with Bijal Hospitality,...
technology

Gale Miami Hotel and Residences Partners With Stayntouch

BETHESDA, Maryland—Stayntouch announced a new partnership with Gale Miami Hotel and Residences, a 51-story, 688-room hybrid apartment/hotel in downtown Miami, Florida, set to open...
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