Hackers testing hotel security

Hyatt and HackerOne Create a Public Bug Bounty Program

CHICAGO—Hyatt Hotels Corporation has launched a public bug bounty program with HackerOne in which ethical hackers are invited to test Hyatt websites and mobile...
Man pays with a credit card at the front desk of a hotel

Planning for a Future Beyond PCI: Risk-Based Security for Hotels

When you mention the “Payment Card Industry Data Security Standard (PCI DSS)” to people in the hospitality industry, you usually get one of three...
Security

Marriott Provides Update on Starwood Database Security Breach

On Friday, Marriott provided an update on the number of guests whose passport numbers and payment card numbers were involved in the Starwood reservations...

A New Perspective on Travel

As someone who has been in the travel business for the better part of two decades, Cree Lawson is always curious during his own...
Shadow Guest

Identifying the “Shadow Guest”

Identifying the “shadow guest”—or the unknown guest—presents an opportunity for digital marketers to increase their contact list for future retargeting. Touchpoints and technology can...
Security

Marriott Reveals Breach of Starwood Guest Reservation Data

Marriott today announced that the company has taken measures to investigate and address a data security incident involving the Starwood guest reservation database. On...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
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