IHG Hotels & Resorts Names eTip as a Digital Tipping Provider

SAN FRANCISCO—eTip has been named an approved digital tipping provider of IHG Hotels & Resorts. This partnership enables associates across IHG's network of more...

Knowland: Convention and Conference Center Platform Usage Increased by 50 Percent in 2023

ARLINGTON, Virginia—Knowland announced an increase of 50 percent in convention and conference center platform usage in 2023. This speaks to the impact of data-driven...
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Accor Selects IDeaS as Global Revenue Management Software Provider

PARIS and MINNEAPOLIS—IDeaS and Accor announced that Accor has chosen IDeaS as its global revenue management software (RMS) provider. Partnering on a suite of...

Extended-Stay Hotels Can Benefit From Revenue Management Insights

Extended-stay hotels, typically known for their resilience and consistent returns, are looking for a way to boost revenue for the first time in years....

Room Attendant Oversights That Really Irritate Guests

As the poet Emily Dickinson reminded us, “If you take care of the small things, the big things take care of themselves.” Indeed, often...
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Historic Inn at Warner Hall Acquired by BluWater Group

GLOUCESTER, Virginia—BluWater Group, an Orlando, Florida-based private equity firm, announced today the expansion of its portfolio with the acquisition of the Inn at Warner...

The Westin Cape Coral Resort at Marina Village Promotes Keneven to Senior Sales Executive

CAPE CORAL, Florida—The Westin Cape Coral Resort at Marina Village announces the promotion of Sandra Keneven to senior sales executive. In this new role, Keneven will...
Mark Hoplamazian

Hyatt Discloses Exclusive Discussions With Playa Hotels & Resorts N.V.

CHICAGO, Illinois—Hyatt Hotels Corporation today disclosed it has executed an exclusivity agreement with Playa Hotels & Resorts N.V. (“Playa”) (NASDAQ: PLYA) under which Playa...
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