IHG Hotels & Resorts Names eTip as a Digital Tipping Provider

SAN FRANCISCO—eTip has been named an approved digital tipping provider of IHG Hotels & Resorts. This partnership enables associates across IHG's network of more...

Knowland: Convention and Conference Center Platform Usage Increased by 50 Percent in 2023

ARLINGTON, Virginia—Knowland announced an increase of 50 percent in convention and conference center platform usage in 2023. This speaks to the impact of data-driven...
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Accor Selects IDeaS as Global Revenue Management Software Provider

PARIS and MINNEAPOLIS—IDeaS and Accor announced that Accor has chosen IDeaS as its global revenue management software (RMS) provider. Partnering on a suite of...

Extended-Stay Hotels Can Benefit From Revenue Management Insights

Extended-stay hotels, typically known for their resilience and consistent returns, are looking for a way to boost revenue for the first time in years....

Room Attendant Oversights That Really Irritate Guests

As the poet Emily Dickinson reminded us, “If you take care of the small things, the big things take care of themselves.” Indeed, often...
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SiteMinder: U.S. Travelers Prefer Direct Booking for 2025 Hotel Stays

DALLAS, Texas—SiteMinder has released its Changing Traveler Report 2025, which reported that 37 percent of U.S. travelers plan to book their 2025 stays directly,...
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Wyndham Hotels & Resorts Partners With Lafayette Square

PARSIPPANY, New Jersey—Wyndham Hotels & Resorts has teamed up with investment firm Lafayette Square to provide diverse hoteliers with improved access to capital. Through...

Cendyn and Amadeus Index Reports Highest Rating in Four Quarters

AUSTIN, Texas—Cendyn’s Sales Intelligence platform, previously known as Knowland, and Amadeus presented the metrics from the companies’ Hospitality Group and Business Performance Index. For...
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