Better Online Engagement
When making booking decisions, guests are looking at up to 11 online review sites. This is fundamentally changing the dynamics of loyalty, says Kristin...
Pricing in a Social World
The advent of online travel agencies (OTAs) ushered in an era of price transparency on a broad scale. Revenue managers suddenly had to pay...
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New Pyramid Global Hospitality COO Continues Focus on Big Data to Benefit Owners
Pyramid Global Hospitality Chief Operating Officer Eric Habermann retired in April following seven years with the company and a nearly 40-year career in hospitality....
Grand Hyatt Kauai Resort & Spa Launches Scholarship Program
Grand Hyatt Kauai Resort & Spa, a 605-room resort, announced the launch of a scholarship program to support the continued education of its colleagues...
Hilton Surpasses 500 Hotels in Florida
MCLEAN, Virginia, and MIAMI, Florida—Hilton announced a major milestone as the company surpassed 500 open hotels across Florida. This growth was fueled in part...
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