In Case of Emergency: The Rise of Hotel Panic Buttons
Housekeeping is one of the most dangerous jobs in a hotel. A threatening guest, mistakenly mixed chemicals, and dangerous items left in guestrooms are...
Three Tips for Choosing Hotel Uniforms
A hotel uniform serves many purposes—from protecting staff from potential hazards to creating a professional image for the business. A well-designed uniform can help...
Lost and Found: Legal Implications and Guest Expectations
Sometimes, guests forget to take all of their belongings with them when they check out of a hotel. When a room attendant finds left-behind...
Reconsidering Cleaning Processes and Products With Wellness in Mind
Wellness is a top trend in hospitality, with leading organizations investing in gyms, in-room fitness programs, spas, nutrition, and more to meet guests' needs...
When Guests Forgo Housekeeping, These Hotels Donate To St. Jude Children’s Research Hospital
Staffing shortages—especially in housekeeping—are an industry-wide issue. In 2017, Joe Viglietta, COO of Vista Host Hotel Development & Management, wanted to create a housekeeping...
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DiamondRock Hospitality Completes Sale of Westin Washington, D.C. City Center
BETHESDA, Maryland—DiamondRock Hospitality Company announced that on Feb. 19, 2025, it completed the sale of the 410-room Westin Washington, D.C. City Center for a...
AHLA: Nearly Two-Thirds of Hotels Report Staffing Shortages
WASHINGTON—Hotels’ efforts including higher pay and a broadening range of benefits have improved staffing levels over the past year, but nearly two-thirds (65 percent)...
CBRE Forecast Shows RevPAR to Increase in 2025
DALLAS, Texas—CBRE forecasted that revenue per available room (RevPAR) will continue to grow in 2025, as urban locations continue to outperform due to improved...
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